Most customers who have unsatisfactory experiences will not complain, they'll just never use your brand again.

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In order to stay relevant, organisations are required to monitor the performance of their service point providers (employees), facilities such as banking halls, and even products regularly. To do this, you need independent Mystery Shoppers who visit outlets and assess staff performance at frequent intervals. This is where VIZON Research Limited steps in and helps our clients win.

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We equip our team of professional Mystery Shoppers with worldclass technology in testing the placement and quality of your products, customer service, facility or employee performance through;

 

• In-person secret shopping

• Mystery calling

• Discreet curveys

• Hybrid shopping

• Online sales point assessment, and much more.

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Get ahead of your competition now. Click the button to get started.